Click
here to download resume in word format.
Profile
Detailed-oriented fast learner with the following skills: communication,
organizational, leadership, customer service, and managerial.
Technical
knowledge includes:
Programming/Scripting (coursework included): HTML, XHTML, JavaScript,
C, C++, CSS, Perl, CGI, Cold Fusion, COBOL, JCL, TSO/ISPF, ASP.Net
Software: Dreamweaver, FrontPage, Photoshop, Fireworks, Flash, Microsoft
Office Suite, Outlook, Simeon, Corporate Time, Netscape Navigator,
Internet Explorer, Documentum
Operating System: Windows 95, 98, NT, 2000,XP, Unix, Linux (coursework
included)
Education
B.A - COMPUTER INFORMATION SYSTEMS, Minor Business Administration
May 2005
Cumulative GPA 3.2
Mary Baldwin College, Staunton, VA
A.A.S - INFORMATION SYSTEMS TECHNOLOGY
May 1999
Graduated Cum Laude
Piedmont Virginia Community College, Charlottesville, VA
Volunteer Experience
HOLY CHURCH OF THE LIVING GOD, Gordonsville, VA
Webmaster - http://www.houseofgodcobhamva.org; http://www.houseofgodcobhamva.org/new_web_design
HOUSE OF GOD, NATIONAL HEADQUARTERS, Lexington, KY
Web Developer - http://www.houseofgod.org
Work
Experience
VENTURI STAFFING PARTNERS, Charlottesville, VA 2006 - Present
Technical Support Analyst I
Perform day-to-day operational duties including monitoring systems
and processes on all systems under the Administrator responsibilities,
install and configure hardware and software, maintain a high service
level on remedy tickets, perform operations tasks as assigned by
Data Center Manager.
TALENT MAGNET BY REMEDY, Glen Allen, VA 2005 - 2006
Administrative and Office Support
Filled various temporary positions utilizing Microsoft Office and
organizational skills.
VENTURI STAFFING PARTNERS, Charlottesville, VA
Advance Technical Support 2003 - 2004
Review web pages for correct display according to standards, perform
simple link checking on web pages, upload and view files within
Documentum, perform search and replace on HTML files and document
test results and communicate them to the web services team.
Program Assistant 2002 - 2002
Administrative support duties and follow-up phone calls to client
regarding medical trial contracts.
LANTERN SOFTWARE SOLUTIONS, INC, Stafford, VA 2001 - 2001
Web Designer
Create web design interface for an Oracle database on a government
contract, and redesign company logo and website using Dreamweaver,
Fireworks, and/or Flash.
UNIVERSITY OF VIRGINIA, Charlottesville, VA 1999 - 2001
Administrative & Program Specialist III
Create and maintain web pages using Dreamweaver, Fireworks and HTML,
provide PC software maintenance, install and upgrade software, provide
customer training on new versions of software, and participate in
departmental workgroups responsible for software upgrade, web design,
and practical and technical documentation of a desktop build. Create
spreadsheets in Excel that utilize the automation of transferring
data from worksheet to worksheet. Manage conference and catering
activities for the department. Manage the Director of Computing
Support Services meeting requirements to maximize availability.
Responsible for Office Administration, ensured timely communication
and delivery of information to recipients. Generate purchase requisitions
to maintain adequate supply of office materials. Assist with Local
Support Partner membership tracking, which include: upgrading an
Access database, Excel spreadsheet and web page directory.
-
UVA Web Certification
- How
to Deliver Exceptional Customer Service
- Sexual
Harassment Awareness Training
- Training
Assistant for Dreamweaver and Fireworks classes
- Computing
Survival Skills
References
Available upon request.
|
